SmartElite - Offline on 11 Jan 2026 16:48:18 (UTC+12:00)
Resolved on 16 May 2026 20:43:23 (UTC+12:00)
SmartElite is back online and working, our team are still reviewing the backend.
Thanks for your patience.
SmartElite is back online and working, our team are still reviewing the backend.
Thanks for your patience.
Resolved on 16 May 2026 20:43:20 (UTC+12:00)
SmartElite is back online and working, our team are still reviewing the backend.
Thanks for your patience.
SmartElite is back online and working, our team are still reviewing the backend.
Thanks for your patience.
Investigating on 16 May 2026 20:24:43 (UTC+12:00)
Our team are currently investigating the system being offline, currently there is no ETA however, we aim to bring back the system as soon as possible.
Thanks for your patience.
Our team are currently investigating the system being offline, currently there is no ETA however, we aim to bring back the system as soon as possible.
Thanks for your patience.
Resolved on 11 Jan 2026 20:20:40 (UTC+12:00)
System has been restored, thank you for your patience.
System has been restored, thank you for your patience.
Identified on 11 Jan 2026 16:48:18 (UTC+12:00)
SmartElite is currently offline, our team are looking at what is causing the issue.
Apology for the inconvenience and we aim to bring it online as soon as we can.
SmartElite is currently offline, our team are looking at what is causing the issue.
Apology for the inconvenience and we aim to bring it online as soon as we can.
EliteFlix V1 - Affected - Offline on 19 Apr 2026 22:10:16 (UTC+12:00)
Resolved
V1 is being investigated after a power failure, our team are working to restore service as soon as possible.
If you are not able to access your system, this is why.
Note, do not click forget server - Just wait until service is restored.
V1 is being investigated after a power failure, our team are working to restore service as soon as possible.
If you are not able to access your system, this is why.
Note, do not click forget server - Just wait until service is restored.
EliteFlix V1 - Affected - Offline on 19 Apr 2026 11:33:41 (UTC+12:00)
Identified
V1 is being investigated after a power failure, our team are working to restore service as soon as possible.
If you are not able to access your system, this is why.
Note, do not click forget server - Just wait until service is restored.
V1 is being investigated after a power failure, our team are working to restore service as soon as possible.
If you are not able to access your system, this is why.
Note, do not click forget server - Just wait until service is restored.
EliteFlix V1 - Affected - Offline on 19 Apr 2026 10:55:38 (UTC+12:00)
Investigating
V1 is being investigated after a power failure, our team are working to restore service as soon as possible.
V1 is being investigated after a power failure, our team are working to restore service as soon as possible.
EliteFlix V1 - Affected - Offline on 19 Apr 2026 10:55:26 (UTC+12:00)
Investigating
V1 is being investigated after a power failure, our team are working to restore service as soon as possible.
V1 is being investigated after a power failure, our team are working to restore service as soon as possible.
EliteFlix - Connectivity Issue on 28 Dec 2025 22:28:45 (UTC+12:00)
Resolved on 6 Jan 2026 19:58:27 (UTC+12:00)
Connectivity Issue at this stage has been resolved and systems are stable, this will continue to be monitored.
Thank you for your patience.
Connectivity Issue at this stage has been resolved and systems are stable, this will continue to be monitored.
Thank you for your patience.
Investigating on 28 Dec 2025 22:28:45 (UTC+12:00)
EliteFlix is currently having some connectivity issues, we are reviewing logs and working on the backend, if for any reason you are not able to login to EliteFlix, please get in touch with our team.
Thank you for your patience.
EliteFlix is currently having some connectivity issues, we are reviewing logs and working on the backend, if for any reason you are not able to login to EliteFlix, please get in touch with our team.
Thank you for your patience.
System Update - EliteFlix on 23 Dec 2025 21:17:11 (UTC+12:00)
Completed
Approx. 5-10mins of downtime will occur around 8pm-12pm - 23.12.2025 as our team update the backend system for EliteFlix (emby).
Thank you for your patience.
Approx. 5-10mins of downtime will occur around 8pm-12pm - 23.12.2025 as our team update the backend system for EliteFlix (emby).
Thank you for your patience.